Privacy notice

The data controller is

Rädlinger
primus line GmbH
Kammerdorfer Straße 16
93413 Cham

Phone: +49 9971 8088-0
E-mail: [email protected]

The company data protection officer is

Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg

E-mail: [email protected]
Phone: +49 941 2986930

We process the data that we have received from you during the preparation or execution of a contract, on the basis of consents or within the framework of your application to us or your employment with us.

The personal data includes:

• For customers: your master/contact data, e.g. forename and surname, address, contact details (e-mail address, telephone number, fax), bank details
• For business partners: your master/contact data, e.g. the name of your legal representative, company name, commercial register number, VAT ID No., company number, address, contact details of contact person (e-mail address, telephone number, fax), bank details
• For visitors of our company: name and signature
• For journalists: forename and surname, e-mail address, fax
• For raffle participants: forename and surname, e-mail address

We shall also process the following personal data:

• Information about the nature and content of contract data, order data, sales and receipt data, customer and supplier history and consultation documents
• Advertising and sales data
• Information from your communications with us (e.g. IP address, log-in data)
• Other data which we have received from you during our business relationship (e.g. in customer meetings)
• Data that we generate ourselves from master/contact data and other data, e.g. by means of customer requirements and customer potential analyses
• The documentation of your declaration of consent to receive e.g. newsletters
• Photos of events

We process your data in accordance with the provisions of the valid version of the General Data Protection Regulation (GDPR) and of the German Federal Data Protection Act of 2018:

For the fulfilment of (pre-)contractual obligations (Art. 6 (1) b GDPR):

Your data is processed online or in one of our branches for the execution of a contract, or in our company for the execution of your employment contract. The data is processed, in particular, during the preparation of the contract and during the implementation of the contracts with you.

For the fulfilment of legal obligations (Art. 6 (1) c GDPR):

The processing of your data is necessary for the fulfilment of various legal obligations, e.g. arising from the German Commercial Code or the German Fiscal Code.

For the protection of legitimate interests (Art. 6 (1) f GDPR):

Due to a balancing of interests, data processing for the protection of our own legitimate interests and those of third parties can take place beyond the actual performance of the contract. Data processing for the protection of legitimate interests takes place in the following cases, for example:

• advertising or marketing (see No. 4)
• measures for business management and the further development of services and products
• management of a group-wide customer database to improve customer service
• within the framework of a prosecution
• sending non-promotional information and press releases

Within the framework of your consent (Art. 6 (1) a GDPR):

If you have granted us consent to process your data, e.g. to send our newsletter, publication of photos, raffles etc.

You can object to your personal data being used for advertising purposes at any time in the form of an overall objection or an objection to individual measures, without incurring any costs other than the transmission costs at the basic rates.

Under the legal conditions of Section 7 (3) German Act Against Unfair Competition, we are entitled to use the e-mail address that you provided when concluding the contract for the direct advertising of similar goods and services. You will receive these product recommendations from us irrespective of whether you have subscribed to a newsletter.

If you do not want to receive such recommendations from us by e-mail, you can object to the use of your e-mail address for this purpose at any time, without incurring any costs other than the transmission costs at the basic rates. A communication in text form is sufficient for this. An “unsubscribe” link is, of course, always included in every e-mail.

If we use a service provider for data processing, we remain responsible for the protection of your data. All the data processors are contractually obliged to treat your data as confidential and to process it only within the framework of the provision of services. The data processors commissioned by us receive your data if they require the data for the fulfilment of their respective service. These are e.g. IT service providers which we need for the operation and security of our IT system as well as advertising and address publishers for our own advertising camapaigns.

If a statutory obligation exists and within the framework of a legal prosecution, authorities, courts and external auditors may be the recipients of your data.

In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of the preparation and performance of the contract.

We will process your data until the end of the business relationship or until the expiry of the applicable statutory storage periods (e.g. from the German Commercial Code, the German Fiscal Code or the German Working Hours Act); or beyond these periods until the end of any legal disputes for which the data is needed as evidence.

No data will be transmitted to a third country. If transfers do take place, they will only take place if data protection is guaranteed, e.g. on the basis of an adequacy decision of the European Commission, standard contractual clauses, appropriate safeguards or your explicit consent.

At any time, you have a right of access and a right to rectification, to erasure or to restriction of the processing regarding your saved data, as well as a right to object to the processing, a right to data portability and a right to lodge a complaint, in accordance with the conditions of data protection law.

Right of access (Art. 15 GDPR):

You may demand information from us concerning whether and to what extent we are processing your data.

Right to rectification (Art. 16 GDPR):

If we are processing your data that is incomplete or incorrect, you may demand at any time that we rectify or complete it.

Right to erasure (Art. 17 GDPR):

You may demand that we delete your data if we are processing it unlawfully or if the processing interferes disproportionately with your legitimate protection interests. Please note that there may be reasons opposing an immediate erasure, e.g. in the event of statutory storage obligations.

Independently of you exercising your right to erasure, we will delete your data immediately and in full if there is no contractual or statutory storage obligation that contradicts this.

Right to restriction of processing (Art. 18 GDPR):

You may demand from us a restriction of the processing of your data if

• you are disputing the accuracy of the data, for a period which allows us to verify the accuracy of the data;
• the processing of the data is unlawful and you refuse a deletion, instead demanding a restriction of the use of the data;
• we no longer require the data for the intended purpose, but you still require this data for the assertion or defence of legal claims, or
• you have objected to the processing of the data.

Right to data portability (Art. 20 GDPR):

You may demand that we make your data, which you provided to us, available to you in a structured, commonly used and machine-readable format and that you can transmit this data to another controller without hindrance from us, provided that

• we process this data on the basis of revocable consent granted by you or for the performance of a contract between us, and
• this processing is carried out by automated means.

Where technically feasible, you may demand that your data be transmitted directly from us to another controller.

Right to object (Art. 21 GDPR):

If we are processing your data on the basis of a legitimate interest, you may object to this processing at any time; this would also apply to profiling based on these provisions. In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims. You can object to the processing of your data for direct marketing at any time without providing reasons.

Right to lodge a complaint (Art. 77 GDPR):

If you believe that we are infringing German or European data protection law in the processing of your data, please get in touch with us to resolve matters. You also, of course, have the right to contact the competent supervisory authority, the relevant state office for data protection supervision.

If you want to assert one of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

It is necessary to process your data for the conclusion or for the performance of the contract that you have entered into with us. If you do not provide us with this data, we will generally have to refuse to conclude the contract or will be unable to continue to implement an existing contract and will consequently have to terminate it. You are, however, not obliged to grant your consent to the processing of data that is not relevant or not required by law for the performance of the contract.